Contact Us
We'd love to hear from you. Our team is here to help.
Get in Touch
Address
INNOV8 Kalpataru Prime, c/o M/S Amber Real Estate Limited,
4th Floor, Unit No. 1,2, Kalpataru Prime,
Plot No. D-3, Road No. 16, Wagle,
Thane West – 400604, Maharashtra
Working Hours
Monday – Saturday
10:00 AM – 7:00 PM IST
Quick Answers
How do I track my delivery?
You'll receive an SMS/email with tracking details once your order is dispatched. You can also check order status in the app.
How do I return the books and toys?
We schedule a pickup from your doorstep at the end of your rental cycle. You'll receive a reminder 5 days in advance.
Can I change the books I receive?
Yes! You can request swaps. Go to My Orders in the app and tap 'Request Swap'.
How do I cancel my subscription?
Go to My Account → Subscription → Cancel in the app, or email us at contact@thekidsera.com.